In a perfect world, you’ll be able to knock on your neighbour’s door and sort everything out over tea and biscuit. While this might not always work, it’s worth trying before you take more serious measures. If you can sort things out informally it will probably contribute to a better relationship and avoidance of problems in the future. They might not be aware that their music can be heard through the walls, or that you’re tripping over their bicycle any time you try and take the bins out.

Your council can sometimes help too. Usually the Noise teams will take care of noise concerns. You can also call the police if it’s a loud party or there’s something going on that makes you feel unsafe. They might refer you to the council's enforcement officers if it’s not something they deal with, or they might sort it out themselves.

If you have ongoing problems, it’s worth documenting. Write down what the problem is, when it occurred, and if you took any action (like calling the police or asking them to stop).

If you live in student housing, there should be a warden or someone you can talk to if your neighbours are being too loud. Remember, you’ve paid a lot of money for your room and you have the right to sleep in it! If you don’t have a warden, try the housing or accommodation office, or someone in your student union. They can also be helpful if you’re a student in private housing.

It doesn’t have to be limited to noise, either. Your neighbours can be causing problems by leaving their rubbish in the hall, by refusing to take their turn cleaning the stair, or letting their friends live in the building. Remember that you have rights and get advice – your council, landlord, or the Shelter Housing line (0808 800 4444) can all help.

You’ve probably heard about ASBOs, or anti-social behaviour orders. If all other measures fail, your council can issue an ASBO, but take all reasonable steps to resolve any issues.